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Your gift card order will ship via United States Postal 1st Class Mail. Please watch your mail for delivery and do not confuse your order with unwanted mail.

  • Most gift cards are INACTIVE and will not work until you activate them. Do not discard the card carrier, as it contains the activation code. It is important to activate your gift card(s) BEFORE checking your balance.
  • Please allow up to 21 business days for delivery.
  • There is a maximum limit of 8 units per order. If you wish to purchase more than 8 units of the same item, you may do so by placing multiple separate orders.
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Phone: To inquire about existing orders call 1-800-932-3181 from 8:00 a.m. – 4:30 p.m. Central Time, Monday through Friday. Mail: You may write to us at:
IHG® One Rewards
Attn: Customer Service Center
1355 North Highway Dr.
Fenton, MO 63099

Order Options

You must place your order online.

By accessing this site and making transactions through the IHG One Rewards, you acknowledge and accept the terms and conditions of this rewards site and the Reward Program Rules. The IHG One Rewards terms and conditions may be updated, modified or removed for this program at any time without notice.

Rewards Provider and its subsidiaries and divisions provide their services to you subject to the following terms and conditions. While you are visiting and shopping this site (or any customized versions thereof), you must accept these conditions. Please read them carefully.

For magazine orders please allow 6 to 10 weeks for your first issue to arrive by mail. Magazines will be delivered to the Member address on file with IHG® One Rewards within the continental United States, District of Columbia and U.S. territories.

Prices and Expiration

All IHG® One Rewards point values are subject to change without notice. The online catalog will always be the most up-to-date place to see item availability. In the event of an erroneously published price, Rewards Provider reserves the right to cancel the order and will refund the points.
  • Prices and Expiration
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    IHG Hotels & Resorts
    IHG One Rewards